Multi-modal callback

Details for Australian Patent Application No. 2007216929 (hide)

Owner Accenture Global Services GmbH

Inventors Burgess, Michael J.; Portman, Eric A.; Gailey, Michael L.

Agent Callinan

Pub. Number AU-B-2007216929

Parent 2002347406

Filing date 21 September 2007

Wipo publication date 11 October 2007

Acceptance publication date 26 August 2010

International Classifications

H04M 3/42 (2006.01) Automatic or semi-automatic exchanges - Systems providing special services or facilities to subscribers

G06F 17/30 (2006.01) Digital computing or data processing equipment or methods, specially adapted for specific functions - Information retrieval

G06Q 30/00 (2006.01) Commerce, e.g. marketing, shopping, billing, auctions or e-commerce

G10L 15/22 (2006.01) Speech recognition

G10L 15/28 (2006.01) Speech recognition

H04L 29/06 (2006.01) Arrangements, apparatus, circuits or systems, not covered by a single one of groups - characterised by a protocol

H04M 3/493 (2006.01) Automatic or semi-automatic exchanges

H04M 3/53 (2006.01) Automatic or semi-automatic exchanges

Event Publications

11 October 2007 Application Open to Public Inspection

  Published as AU-B-2007216929

11 October 2007 Complete Application Filed

26 August 2010 Application Accepted

  Published as AU-B-2007216929

9 December 2010 Assignment before Grant

  Accenture Global Services GmbH The application has been assigned to Accenture Global Services Limited

27 January 2011 Application for Amendment

  The nature of the amendment is as shown in the statement(s) filed 18 Nov 2010. Address for service in Australia - Fisher Adams Kelly Level 29 12 Creek Street Brisbane QLD 4000

26 May 2011 Amendment Made

  The nature of the amendment is as shown in the statement(s) filed 18 Nov 2010

26 May 2011 Standard Patent Sealed

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