Owner Factiva, Inc

Service Freehills

Class 35 Preparing business and usage reports; providing transaction processing and reporting services; and providing account administration services, all for users of on-line business information service; providing information in the field of an on-line business information services, information about content of service, product information, learning materials, and answers to frequently asked questions

Class 36 Bill payment services, bill presentment and solutions for receipt of invoices, statements and bills via the Internet and other channels; and processing customer payment of invoices, statements or bills via electronic means

Class 38 Providing on-line chat rooms for transmission of messages between computer users for customer service purposes

Class 41 Educational services, conducting seminars in the field of using on-line business information service; distributing course materials in connection therewith

Class 42 Providing customer service support for users of on-line business information service, troubleshooting problems via telephone and on-line via the Internet; providing use of non-downloadable computer software for generating business and usage reports, invoices, and billing statements; providing use of non-downloadable computer software for administering on-line business information service accounts; providing use of non-downloadable computer software for providing a portal for users of on-line business information service to review billing information and usage reports, to administer accounts, to make requests for customer service, to exchange information about service, and to learn how to use service