Determination of decision support data concerning customer satisfaction improvement techniques

Details for Australian Patent Application No. 2010212393 (hide)

Owner Accenture Global Services Limited

Inventors Eason, Ryan Nicholas; Zhou, Rong; Swami, Anil

Agent Fisher Adams Kelly

Pub. Number AU-A-2010212393

Priority 12/542,791 18.08.09 US

Filing date 17 August 2010

Wipo publication date 10 March 2011

International Classifications

G06Q 30/00 (2006.01) Commerce, e.g. marketing, shopping, billing, auctions or e-commerce

Event Publications

2 September 2010 Complete Application Filed

  Priority application(s): 12/542,791 18.08.09 US

9 December 2010 Assignment before Grant

  Accenture Global Services GMBH The application has been assigned to Accenture Global Services Limited

10 March 2011 Application Open to Public Inspection

  Published as AU-A-2010212393

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