Monitoring quality of customer service in customer/agent calls over a VoIP network

Details for Australian Patent Application No. 2008223039 (hide)

International Classifications

Event Publications

6 August 2009 PCT application entered the National Phase

PCT publication WO2008/109501 Priority application(s): WO2008/109501

23 September 2010 Application Accepted

Published as AU-B-2008223039

20 January 2011 Standard Patent Sealed

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