Dynamic routing of customer telephone contacts in real time

Details for Australian Patent Application No. 2007272342 (hide)

Owner Metro Enterprises, Inc.

Inventors Rosen, Danny; Gonen, Shlomo; Gonen, Jonathan A.

Agent Griffith Hack

Pub. Number AU-B-2007272342

PCT Pub. Number WO2008/008993

Priority 11/457,426 13.07.06 US

Filing date 13 July 2007

Wipo publication date 17 January 2008

Acceptance publication date 22 March 2012

International Classifications

H04M 3/51 (2006.01) Automatic or semi-automatic exchanges

Event Publications

6 November 2008 PCT application entered the National Phase

  PCT publication WO2008/008993 Priority application(s): WO2008/008993

22 March 2012 Application Accepted

  Published as AU-B-2007272342

19 July 2012 Standard Patent Sealed

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