Method of using VOIP for callback from an ACD

Details for Australian Patent Application No. 2007203125 (hide)

Owner Aspect Software, Inc.

Inventors Mohan, Prabhuram

Agent Davies Collison Cave

Pub. Number AU-B-2007203125

Priority 11/497,891 02.08.06 US

Filing date 4 July 2007

Wipo publication date 21 February 2008

Acceptance publication date 10 February 2011

International Classifications

H04L 29/06 (2006.01) Arrangements, apparatus, circuits or systems, not covered by a single one of groups - characterised by a protocol

Event Publications

19 July 2007 Complete Application Filed

  Priority application(s): 11/497,891 02.08.06 US

21 February 2008 Application Open to Public Inspection

  Published as AU-B-2007203125

10 February 2011 Application Accepted

  Published as AU-B-2007203125

9 June 2011 Standard Patent Sealed

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