Method and system for automatic contact distribution utilizing presence detection

Details for Australian Patent Application No. 2004237681 (hide)

Owner Cisco Technology, Inc.

Inventors Khouri, Joseph F.; Shaffer, Shmuel

Agent Pizzeys

Pub. Number AU-B-2004237681

PCT Pub. Number WO2004/100427

Priority 10/428,401 02.05.03 US

Filing date 27 April 2004

Wipo publication date 18 November 2004

Acceptance publication date 17 July 2008

International Classifications

H04M 3/523 (2006.01) Automatic or semi-automatic exchanges

H04M 7/00 (2006.01) Arrangements for interconnection between switching centres

Event Publications

29 September 2005 PCT application entered the National Phase

  PCT publication WO2004/100427 Priority application(s): WO2004/100427

17 July 2008 Application Accepted

  Published as AU-B-2004237681

13 November 2008 Standard Patent Sealed

19 November 2009 Application Lapsed, Refused Or Withdrawn, Patent Ceased or Expired

  This patent ceased under section 143(a), or Expired. Note that applications or patents shown as lapsed or ceased may be restored at a later date.

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