Apparatus and method for processing service interactions

Details for Australian Patent Application No. 2004237227 (hide)

Owner Interactions Corporation

Inventors Cloran, Michael Eric

Agent Spruson & Ferguson

Pub. Number AU-B-2004237227

PCT Pub. Number WO2004/099934

Priority 60/467,935 05.05.03 US

Filing date 5 May 2004

Wipo publication date 18 November 2004

Acceptance publication date 14 July 2011

International Classifications

G06F 17/00 (2006.01) Digital computing or data processing equipment or methods, specially adapted for specific functions

G06F 17/30 (2006.01) Digital computing or data processing equipment or methods, specially adapted for specific functions - Information retrieval

G06N 5/00 (2006.01) Computer systems utilizing knowledge based models

G06Q 10/00 (2006.01) Administration, e.g. office automation or reservations

H04M 3/00 (2006.01) Automatic or semi-automatic exchanges

H04M 5/00 (2006.01) Manual exchanges

Event Publications

24 November 2005 PCT application entered the National Phase

  PCT publication WO2004/099934 Priority application(s): WO2004/099934

8 January 2009 Alteration of Name

  The name of the applicant has been altered to Interactions Corporation

14 July 2011 Application Accepted

  Published as AU-B-2004237227

10 November 2011 Standard Patent Sealed

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