Multi-dimensional segmentation for use in a customer interaction

Details for Australian Patent Application No. 2003299439 (hide)

Owner Accenture Global Services GmbH

Inventors Hariharan, Hari S.; Reed, Kenneth L.; Saito, Michiko

Agent Griffith Hack

Pub. Number AU-B-2003299439

PCT Number PCT/IB2003/0064

PCT Pub. Number WO2004/049222

Priority 10/302,418 22.11.02 US

Filing date 21 November 2003

Wipo publication date 18 June 2004

Acceptance publication date 2 October 2008

International Classifications

G06Q 30/00 (2006.01) Commerce, e.g. marketing, shopping, billing, auctions or e-commerce

Event Publications

27 May 2004 Complete Application Filed

  Priority application(s): 10/302,418 22.11.02 US

22 July 2004 Application Open to Public Inspection

  Published as AU-B-2003299439

2 October 2008 Application Accepted

  Published as AU-B-2003299439

29 January 2009 Standard Patent Sealed

9 December 2010 Assignment Registered

  Accenture Global Services GmbH The patent has been assigned to Accenture Global Services Limited

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