Methods and apparatus for audio data monitoring and evaluation using speech recognition

Details for Australian Patent Application No. 2003282940 (hide)

Owner SER Solutions, Inc.

Inventors Scarano, Robert; Mark, Lawrence

Agent Pizzeys

Pub. Number AU-B-2003282940

PCT Number PCT/US2003/0330

PCT Pub. Number WO2004/036543

Priority 60/419,737 18.10.02 US

Filing date 20 October 2003

Wipo publication date 4 May 2004

Acceptance publication date 5 March 2009

International Classifications

G10L 15/08 (2006.01) Speech recognition

G10L 15/06 (2006.01) Speech recognition

G10L 15/26 (2006.01) Speech recognition

G10L 21/00 (2006.01) Processing of the speech signal to produce another audible or non-audible signal, e.g. visual or tactile, in order to modify its quality or its intelligibility

H04M 3/22 (2006.01) Automatic or semi-automatic exchanges - Arrangements for supervision, monitoring or testing

H04M 3/36 (2006.01) Automatic or semi-automatic exchanges - Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks

H04M 3/42 (2006.01) Automatic or semi-automatic exchanges - Systems providing special services or facilities to subscribers

H04M 3/51 (2006.01) Automatic or semi-automatic exchanges

Event Publications

25 March 2004 Complete Application Filed

  Priority application(s): 60/419,737 18.10.02 US

10 June 2004 Application Open to Public Inspection

  Published as AU-B-2003282940

5 March 2009 Application Accepted

  Published as AU-B-2003282940

26 March 2009 Application for Amendment

  The nature of the amendment is as shown in the statement(s) filed 25 Feb 2009. Address for service in Australia - Pizzeys Level 2, Woden Plaza Offices Woden ACT 2606

16 July 2009 Amendment Made

  The nature of the amendment is as shown in the statement(s) filed 25 Feb 2009

23 July 2009 Standard Patent Sealed

12 May 2011 Assignment Registered

  SER Solutions, Inc. The patent has been assigned to Siemens Enterprise Communications, Inc.

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