ASSESSMENT OF AN ORGANIZATION'S CUSTOMER RELATIONSHIP MANAGEMENT CAPABILITIES

Details for Australian Patent Application No. 2003264921 (hide)

Owner ACCENTURE GLOBAL SERVICES GMBH

Inventors Crockett, Brian K.; Neal, Sally R.; Sorensen, Robert G.

Agent Lesicar Murray Trento of **** Street Kent Town SA 5067 Australia

Pub. Number AU-A-2003264921

PCT Number PCT/IB03/04019

PCT Pub. Number WO2004/019247

Priority 10/225,665 22.08.02 US

Filing date 20 August 2003

Wipo publication date 11 March 2004

International Classifications

G06F 017/60 Digital computing or data processing equipment or methods, specially adapted for specific functions

Event Publications

18 December 2003 Complete Application Filed

  Priority application(s): 10/225,665 22.08.02 US

22 April 2004 Application Open to Public Inspection

  Published as AU-A-2003264921

18 March 2010 Application Lapsed, Refused Or Withdrawn, Patent Ceased or Expired

  This application lapsed under section 142(2)(d). Examination has been requested or an examination report has issued for this application. Note that applications or patents shown as lapsed or ceased may be restored at a later date.

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