ONE SCRIPT TEST SCRIPT SYSTEM AND METHOD FOR TESTING A CONTACT CENTER VOICE APPLICATION

Details for Australian Patent Application No. 2003247775 (hide)

Owner EMPIRIX INC.

Inventors SEELEY, Albert; CHEN, Zhongyi; HAND, Wesley; WANG, Hengli; WILLIAMS, Douglas

Pub. Number AU-A-2003247775

PCT Number PCT/US03/20958

PCT Pub. Number WO2004/002121

Priority 60/390,775 21.06.02 US

Filing date 20 June 2003

Wipo publication date 6 January 2004

International Classifications

H04M 003/28 Automatic or semi-automatic exchanges - Automatic routine testing

H04M 003/50 Automatic or semi-automatic exchanges - Centralised arrangements for answering calls

Event Publications

2 October 2003 Complete Application Filed

  Priority application(s): 60/390,775 21.06.02 US

4 March 2004 Application Open to Public Inspection

  Published as AU-A-2003247775

7 April 2005 Application Lapsed, Refused Or Withdrawn, Patent Ceased or Expired

  This application lapsed under section 142(2)(f)/See Reg. 8.3(3). Examination has not yet been requested or directed for this application. Note that applications or patents shown as lapsed or ceased may be restored at a later date.

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