SYSTEM AND METHOD FOR PROVIDING A MESSAGE-BASED COMMUNICATIONS INFRASTRUCTURE FOR AUTOMATED CALL CENTER OPERATION

Details for Australian Patent Application No. 2003225803 (hide)

Owner INTELLISIST LLC

Inventors ODINAK, Gilad; SUTHERLAND, Alastair; TOLHURST, William

Pub. Number AU-A-2003225803

PCT Number PCT/US03/07926

PCT Pub. Number WO2003/079656

Priority 60/364,555 15.03.02 US; 60/403,354 13.08.02 US; 10/367,533 14.02.03 US

Filing date 14 March 2003

Wipo publication date 29 September 2003

International Classifications

H04M 003/51 Automatic or semi-automatic exchanges

Event Publications

7 August 2003 Complete Application Filed

  Priority application(s): 60/364,555 15.03.02 US; 60/403,354 13.08.02 US; 10/367,533 14.02.03 US

6 November 2003 Application Open to Public Inspection

  Published as AU-A-2003225803

9 December 2004 Application Lapsed, Refused Or Withdrawn, Patent Ceased or Expired

  This application lapsed under section 142(2)(f)/See Reg. 8.3(3). Examination has not yet been requested or directed for this application. Note that applications or patents shown as lapsed or ceased may be restored at a later date.

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