Customer touch-point scoring system

Details for Australian Patent Application No. 2003200744 (hide)

Owner Rockwell Electronic Commerce Technologies L.L.C.

Inventors Michelson, Mark; Dezonno, Anthony; Power, Mark J; Beckstrom, Robert; Bonifazi, Carlo; Hodson, Jeffrey; Shambaugh, Craig; Sumner, Roger

Agent Davies Collison Cave

Pub. Number AU-B-2003200744

Priority 10096235 12.03.02 US

Filing date 28 February 2003

Wipo publication date 2 October 2003

Acceptance publication date 17 May 2007

International Classifications

H04M 3/22 (2006.01) Automatic or semi-automatic exchanges - Arrangements for supervision, monitoring or testing

H04M 3/51 (2006.01) Automatic or semi-automatic exchanges

Event Publications

13 March 2003 Complete Application Filed

  Priority application(s): 10096235 12.03.02 US

2 October 2003 Application Open to Public Inspection

  Published as AU-B-2003200744

14 April 2005 Assignment before Grant

  Rockwell Electronic Commerce Corporation The application has been assigned to Rockwell Electronic Commerce Technologies, LLC

17 May 2007 Application Accepted

  Published as AU-B-2003200744

13 September 2007 Standard Patent Sealed

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