Method, apparatus and system for capturing and analyzing interaction based content

Details for Australian Patent Application No. 2002355066 (hide)

Owner Nice Systems Ltd.

Inventors Waserblat, Moshe; Freedman, Ilan; Falik, Talia; Bar, Eytan; Shermister, Shai; Pereg, Oren; Aharoni, Gili; Meidav, Yifat; Dolev, Yair; Arussy, Lior

Agent Cullen & Co

Pub. Number AU-B-2002355066

PCT Number PCT/IL02/00593

PCT Pub. Number WO2003/009175

Priority 60/306,142 19.07.01 US; 60/350,345 24.01.02 US

Filing date 18 July 2002

Wipo publication date 3 March 2003

Acceptance publication date 1 March 2007

International Classifications

G06Q 30/00 (2006.01) Commerce, e.g. marketing, shopping, billing, auctions or e-commerce

Event Publications

20 March 2003 Complete Application Filed

  Priority application(s): 60/306,142 19.07.01 US; 60/350,345 24.01.02 US

22 May 2003 Application Open to Public Inspection

  Published as AU-B-2002355066

1 March 2007 Application Accepted

  Published as AU-B-2002355066

28 June 2007 Standard Patent Sealed

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