Agent desktop management system with agent training

Details for Australian Patent Application No. 2002300735 (hide)

Owner Rockwell Electronic Commerce Corporation

Inventors Eitel, Robert T.; Hollatz, Michael C.; Dezonno, Anthony

Agent Davies Collison Cave

Pub. Number AU-B-2002300735

Priority 09941046 28.08.01 US

Filing date 26 August 2002

Wipo publication date 12 June 2003

Acceptance publication date 19 July 2007

International Classifications

G06Q 10/00 (2006.01) Administration, e.g. office automation or reservations

G09B 5/14 (2006.01) Electrically-operated educational appliances

H04M 3/50 (2006.01) Automatic or semi-automatic exchanges - Centralised arrangements for answering calls

Event Publications

12 June 2003 Application Open to Public Inspection

  Published as AU-B-2002300735

19 July 2007 Application Accepted

  Published as AU-B-2002300735

15 November 2007 Standard Patent Sealed

6 December 2007 Assignment Registered

  Rockwell Electronic Commerce Corporation ( Deutsche Bank Trust Company Americas; J P Morgan Chase Bank, N.A. )

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