SYSTEM AND METHOD FOR AUTOMATED END-USER SUPPORT

Details for Australian Patent Application No. 2002254544 (hide)

Owner FINALI CORPORATION

Inventors GOSLING, Scott, Moore; YOUNG, David, L.; WALTER, William, Randy; BURGIN, Daniel, Keele

Pub. Number AU-A-2002254544

PCT Pub. Number WO2002/082323

Priority 60/281,637 05.04.01 US; 09/944,836 31.08.01 US

Filing date 5 April 2002

Wipo publication date 21 October 2002

International Classifications

G06F 017/30 Digital computing or data processing equipment or methods, specially adapted for specific functions - Information retrieval

G06F 017/60 Digital computing or data processing equipment or methods, specially adapted for specific functions

Event Publications

10 April 2003 Application Open to Public Inspection

  Published as AU-A-2002254544

19 February 2004 Application Lapsed, Refused Or Withdrawn, Patent Ceased or Expired

  This application lapsed under section 142(2)(f)/See Reg. 8.3(3). Examination has not yet been requested or directed for this application. Note that applications or patents shown as lapsed or ceased may be restored at a later date.

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