SYSTEMS AND METHODS FOR COLLECTING AND RATING CONTACT CENTER USAGE

Details for Australian Patent Application No. 2002242344 (hide)

Owner WORLDCOM, INC.

Inventors HOLMES, Jr., Ralph, K.

Pub. Number AU-A-2002242344

PCT Pub. Number WO2002/075940

Priority 60/276,923 20.03.01 US; 60/276,953 20.03.01 US; 60/276,954 20.03.01 US; 60/276,955 20.03.01 US; 10/098,044 15.03.02 US

Filing date 20 March 2002

Wipo publication date 3 October 2002

Event Publications

27 March 2003 Application Open to Public Inspection

  Published as AU-A-2002242344

19 February 2004 Application Lapsed, Refused Or Withdrawn, Patent Ceased or Expired

  This application lapsed under section 142(2)(f)/See Reg. 8.3(3). Examination has not yet been requested or directed for this application. Note that applications or patents shown as lapsed or ceased may be restored at a later date.

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